To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >

Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Willows Care Home

227-229 London Road, Romford, RM7 9BQ


Summary

  • Good

    Regulator's rating

    More details
  • 72 beds

    Maximum occupancy

  • 2014

    Date opened

Sorry, Willows Care Home is missing some key information:
Prices
Room availability

From the owner

Willows Care Home is a modern, purpose-built care home with a beautifully maintained garden in a residential area of Romford. The home has been carefully designed to offer the advanced facilities residents need while retaining a warm and homely atmos…

Willows Care Home is a modern, purpose-built care home with a beautifully maintained garden in a residential area of Romford. The home has been carefully designed to offer the advanced facilities residents need while retaining a warm and homely atmosphere.

When entering the welcoming reception area, residents immediately get a sense of how bright and spacious this home is. The communal areas provide plenty of space for residents to entertain their guests, who are always welcome to stop by for a chat.

Willows Care Home has 72 bright and spacious bedrooms spread over three floors. Each is comfortably furnished with plenty of space for wheelchair access.

Residents are encouraged to personalise their room with pictures, family photographs and ornaments of their choice. All rooms have en-suite or wet room facilities and large windows. Some ground floor rooms also have French windows opening onto the garden.

Each floor has a team of nursing and care staff that is available 24/7, supported by dedicated teams of chefs, activities, administration, housekeeping and cleaning staff.

There is also a dining room and lounge on each floor where residents can gather for meals and group activities or socialising. As maintaining a homely feel is important, the lounge can be arranged to suit residents' preference for quiet time as well.

Nursing care residents mostly live on the ground floor, where those who are more mobile can get around easily between their own room and the dining room or lounge.

The large, landscaped garden at Willows is fully wheelchair accessible. It offers plenty of seating space to enjoy in pleasant weather when the ‘garden café’ provides residents and guests with tea and fresh pastries.

Many residents like to look their best, so a dedicated hair salon provides on-site hair and beauty facilities once or twice a week, and is very popular.

There is no minimum age for residents.

Visit Willows Care Home website

To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >


Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

  • Palliative and end of life care

    Care designed to provide quality support and comfort for people living with life-limiting conditions.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Adults under 65 years
  • Physical disabilities
  • Hearing impairment
  • Visual impairment
  • Speech impairment
  • Dementia
  • Alzheimer's disease
  • Parkinson's disease
  • Cancer
  • Stroke
  • Multiple sclerosis

Features

  • 72 beds
  • All single bedrooms
  • 72 en-suite rooms
  • Purpose built, opened in 2014
  • Near public transport
  • Elevator
  • Wheelchair access
  • Personal furniture allowed
  • TV point in rooms
  • Bar / café
  • Grounds / gardens

Prices

Sorry, we don't have prices for this care home - please contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Good

Last assessment

21 Dec 2020

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well led
Good
Read the full Care Quality Commission report