Riverside

“Before joining Care UK, I was working as a National Head of Quality Excellence. After many years of traveling around the country, I wanted to be closer to home to spend more time with my family. One of my colleagues had worked in a regional senior management role in Care UK and spoke highly of their values. When I was informed that Riverside needed a Home Manager, I knew this was my chance to join a reputable organisation, with the added luxury of being able to manage a service in my own local community. As Home Manager, it’s important to have empathy, drive, care, patience and passion. My role is to look after the safety, security and wellbeing of residents and team members, and I see the opportunity to care for others as not only a pleasure, but a privilege. Every day we get to make a difference. I love a family atmosphere where colleagues, residents and visitors feel at home, and when residents say they are happy, content and feel loved, I feel proud of what I do. Knowing that families trust that the care their loved one receives is of a high standard also fills me with pride. A big career highlight for me was winning care team of the year at the British Care Awards. As a home manager there is no better achievement than seeing your team grow, develop and provide the highest standard of care, and to be recognised for it. Under my management, we also won a Pinders Design Award for the best new home of the year. I adore animals, so when I’m finished working, going home to my dog Stanley is my favourite part of my day. Spending time with my family and friends is also important to me. Nature and traveling are how I de-stress – I feel at peace when I’m surfing, paddleboarding or in the sea.”

— Holly Smedley