To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >

Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Heather View

Beacon Road, Crowborough, TN6 1AS


Summary

  • Good

    Regulator's rating

    More details
  • £1,850

    + per week

    Starting weekly rate

    More details
  • Rooms available

    Current availability

  • 74 beds

    Maximum occupancy

  • 2011

    Date opened


From the owner

Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team work hard to provide respite and permanent residential, nursing and dementia care for older people. They also offer compassionate end of life care.

The…

Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team work hard to provide respite and permanent residential, nursing and dementia care for older people. They also offer compassionate end of life care.

The home has been designed with residents in mind. There are a range of premium facilities including a café, cinema room and hair salon, helping residents to continue to live a fulfilling life in a safe and happy environment.

There is always something to do at Heather View. The team get to know every resident, learning about each individual’s hobbies and interests, and they create care and lifestyle plans tailored to their needs.

From the manager

“I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best. Before joining Heather View I’d worked in independent care homes for ten years. I wanted to stay in the care sector while developing my skills and career. Care UK really helps you to progress – I actually started as a senior care assistant but was offered a promotion to deputy manager. At the end of 2017, I was incredibly proud and happy to be offered the role of home manager. I think my proudest moments at Care UK were being nominated for the Team Leader of the Year award in the Care UK Residential Care Services Awards in 2013, and then being promoted to my current role. I’m now really looking forward to continuing to make Heather View the best dementia care home in the area, delivering the best possible service. ”

— Natasha King

Visit Heather View website

To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >


Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

  • Palliative and end of life care

    Care designed to provide quality support and comfort for people living with life-limiting conditions.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Physical disabilities
  • Hearing impairment
  • Visual impairment
  • Mental health conditions
  • Dementia

Features

  • 74 beds
  • All single bedrooms
  • 74 beds in double / twin rooms
  • 74 en-suite rooms
  • Purpose built, opened in 2011
  • Near public transport
  • Elevator
  • Wheelchair access
  • Personal furniture allowed
  • TV point in rooms
  • Pets allowed (by arrangement)
  • Bar / café
  • Grounds / gardens

Prices

From £1,850 per week

Verified by care provider

The final price will depend on your individual requirements - contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Good

Last assessment

19 Mar 2019

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well led
Good
Read the full Care Quality Commission report