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To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >

Florence House

Porthill Bank, Porthill, Newcastle, ST5 0AE

Summary

  • Good

    Regulator's rating

    More details
  • 38 beds

    Maximum occupancy

  • 2012

    Date opened


Visit Florence House website

To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >


Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

    Separate dementia accommodation

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Adults under 65 years
  • Physical disabilities
  • Mental health conditions
  • Dementia
  • Alzheimer's disease

Features

  • 38 beds
  • 36 single bedrooms
  • 1 en-suite room
  • Purpose built, opened in 2012
  • Near public transport
  • Elevator
  • Wheelchair access
  • Personal furniture allowed
  • TV point in rooms
  • Pets allowed (by arrangement)
  • Grounds / gardens
  • Separate dementia accommodation

Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Prices

Sorry, we don't have prices for this care home - please contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Good

Last assessment

12 Apr 2022

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well led
Requires improvement
Read the full Care Quality Commission report

Frequently asked questions

  • What type of care does Florence House provide?
  • Is Florence House regulated?
  • Does Florence House provide support for people with dementia?
  • How many residents are there at Florence House?