GN Care Services Ltd

Who we are?
Gncareservices Ltd is a registered and regulated care provider providing a secure, safe and personalised service in which our service user’s support, wellbeing and comfort is our primary focus which supports workers strive to preserve and maintain the company’s core values which encompass the services user’s rights, individuality, dignity, privacy, choice, respect and security, whist at the same time, promoting fulfilment and independence; the involvement of family and friends is greatly encouraged and valued where the service user is unable to make day to day decisions for themselves and requires a collaboration to decide for them, in their best interest.

Our team has extensive experience and knowledge of working with the local council and community as well as a thorough understanding of individual needs. You will find when speaking to any member of the team that nothing is too much trouble. We work with those who are either receiving direct payments or purchasing their care & support package directly.

We are an equal opportunities employer and have a robust recruitment and vetting process which meets all required guidelines; training and staff development (at the highest level) whilst maximising the support worker’s portable skills and encouraging the development of new company and focus driven skills, which is identified within their individual training plan and achieved through regular updates and refresher or specific trainings. We also invest in their progress with the company by way of achieving the necessary qualifications to aid their career progression. By having this organic growth, it allows Gncareservices to meet its primary objectives of delivering support to its service users at the highest standard of excellence and best practice.

Care and Support
We deliver our services of the highest standard which is focused on outcome driven support with the aim of improving and sustaining the services user’s quality of life. We ensure that the support given is delivered with the flexibility in an attentive way meeting all of the service user’s needs, wishes and preferences whilst being non-dormitory; all service users are treated equally, given choice and autonomy to make informed decisions where ever possible. Our services user’s values are respected in a way that recognises them as the individual they are regardless of religious views, race, gender, culture, sexual orientation, marital status, parenthood and/ or disability or impairment. We will ensure the service we deliver is effectively, efficiently and in accordance with regulatory requirements, making good use of the resources available to ensure the value of personalisation and independence is maintained at all times.
The services we are able to provide-
• Assistance with personal care and support
• Respite Services, Sitting Services, and Live-in services
• Sleep-in or Waking Night Services
• Support when discharged from hospital
We offer our services to those who are/ have-
• Elderly frail
• Older and younger Adults (from 18 years and above)
• Mental Health
• Physical Disability
• Sensory Impairment
• Dementia
• End of Life / Palliative Care
• HIV / AIDS
• Alzheimer’s Autism
• Multiple Sclerosis
• Parkinson’s
• stroke

Help@Home
Since our inception, we have received enquires to provide,”non-personal” care services to the vulnerable population within Croydon. We listened to the needs and enquire and developed the Help@Home service. We understand that most vulnerable people can carry out most daily tasks like personal care, but need some support/ assistance with other tasks that may not be as easy to do. We find that care needs of the population tends to follow a normal distribution curve, ranging from those who need minimal care, or indeed no personal care and those with complex care requirements.

Help@Home is designed to meet the needs of people regardless of the levels of personal care (if any) is required. By carefully assessing the requirements, a tailor made and flexible package of services can be provided from a “pick & choose” menu of services. If there are additional services that may be required, this can be provided on an ad hoc basis or built into the regular programme.

As with the care and Support Service, we will still carry out an assessment and match the best worker for the tasks to be delivered. At the time of the assessment, we will assess (as far as possible) all equipment to be used as well as discuss the materials. All staff will receive the appropriate COSHH training. The level of staff provided will be of the same calibre as the Care and Support need. The staff will have the ability to recognise a range of conditions that could form an “early warning” system for further intervention. The staff will not carry out any tasks if they have identified potential risks to the service users or themselves. Decisions as such, will be carried out in conjunction with the registered Manager or designated personnel.
We are able to provide-
• Companionship
• Escorting (Social Events and activities, GP/Hospital appointments, shopping)
• Light domestic (general cleaning at low level, vacuuming etc)
• Laundry Services
• Shopping
• Tidying of the garden
• Assist with meal preparation