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Trusted to care in Middlesbrough, Cleveland
Trusted to care in Middlesbrough, Cleveland
Our modern, purpose-built care home and we offer nursing, residential, respite and day care for older people who are living with dementia. We also provide sensitive end of life care.
The Willows is a purpose-designed single storey care home. Each of our large, comfortable bedrooms has en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections.
Outside, our attractive courtyards have colourful hanging baskets and plenty of sitting areas for residents to enjoy. Our sensory garden has edible plants chosen for their fragrant smells and different textures. It’s a garden that can be enjoyed by all residents.
The Willows is officially a ‘Veteran Friendly Framework’ accredited care home, recognising our best practice and highest standards of care for the Armed Forces community.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
Woodside Resource Centre
Cavendish Road
Middlesbrough
Cleveland
TS4 3EB
Join us to mark the 80th anniversary of VE Day on Thursday 8th May 2025 at 2pm - 4pm.
At The Willows we get to know each person we care for well so we can personalise the care they receive to their needs. We encourage residents to stay active and independent, enjoying interests and outings that are meaningful to them. We organise a range of activities including music sessions, coffee mornings, armchair fitness, baking, therapy pet visits and gardening.
Our team provides a full range of care for people who are living with some form of dementia. Our team receives the latest training so that we know we're giving residents the best care possible.
Read moreEvery day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at The Willows will provide your loved one with care that is completely tailored to their individual needs and wishes.
The most important part of my role is to ensure residents are safe and living their very best lives every day at The Willows. I love walking around the home and seeing residents smile, laugh and sing.
Julie GregoryHome ManagerHere are just some of the comments we’ve received from family, friends and residents at The Willows care home.
I am really pleased with the care, everything that she is getting. I am happy and she is happy.
Relative of a resident, August 2023Everyone knows me by name. As soon as I walk in I ask them how my loved one is and they can always tell me what she has done that day and how she is feeling. We have family members day, so you get connected to other family members with that, which is really nice. Every member of staff, carers, catering, everyone knows who you are and who you visit. They make you feel at home.
Relative of a resident, March 2024Excellent staff, excellent facilities. They genuinely care about the residents and they anticipate problems before they happen. Wonderful people! The care team are very well trained, very skilled at there jobs. They work really hard to get to know each resident and meet their needs as best as they can. It's very personalised care, everyone is on first name terms, they take time to know and interact with the residents and they support them to stay in the best possible mental and physical state.
Relative of a resident, March 2024It's a really friendly place, they've created a lovely, homely atmopshere in there and we are made to feel welcome any time. Everyone is so lovely, and so considerate of us all as a family. They know just how to interact with our loved one, and they treat us the same way... they always come and speak with us and we've developed a good relationship with them all. They know about us as a family and they can talk with our loved one about us, which is lovely.
Relative of a resident, March 2024It has got one of the nicest atmosphere - they treat my dad with respect and dignity. They call if there is anything. I am absolutely confident that my dad is getting the best treatment possible.
Relative of a resident, August 2023I am really pleased with the care, everything that she is getting. I am happy and she is happy.
Relative of a resident, August 2023Everyone knows me by name. As soon as I walk in I ask them how my loved one is and they can always tell me what she has done that day and how she is feeling. We have family members day, so you get connected to other family members with that, which is really nice. Every member of staff, carers, catering, everyone knows who you are and who you visit. They make you feel at home.
Relative of a resident, March 2024Excellent staff, excellent facilities. They genuinely care about the residents and they anticipate problems before they happen. Wonderful people! The care team are very well trained, very skilled at there jobs. They work really hard to get to know each resident and meet their needs as best as they can. It's very personalised care, everyone is on first name terms, they take time to know and interact with the residents and they support them to stay in the best possible mental and physical state.
Relative of a resident, March 2024It's a really friendly place, they've created a lovely, homely atmopshere in there and we are made to feel welcome any time. Everyone is so lovely, and so considerate of us all as a family. They know just how to interact with our loved one, and they treat us the same way... they always come and speak with us and we've developed a good relationship with them all. They know about us as a family and they can talk with our loved one about us, which is lovely.
Relative of a resident, March 2024It has got one of the nicest atmosphere - they treat my dad with respect and dignity. They call if there is anything. I am absolutely confident that my dad is getting the best treatment possible.
Relative of a resident, August 2023I am really pleased with the care, everything that she is getting. I am happy and she is happy.
Relative of a resident, August 2023Stay up-to-date with what's happening at the home on our Facebook page
Follow us on FacebookSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreVeteran Friendly Framework accredited
Read MoreCarehome.co.uk Top 20 Care Homes in North East England 2024
Read MoreTop 20 Care Homes Award 2023 Winner - North East England
Top 20 Care Homes Award 2022 Winner - North East England
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Caring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 finalist - Use of Tech
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreVeteran Friendly Framework accredited
Read MoreCarehome.co.uk Top 20 Care Homes in North East England 2024
Read MoreTop 20 Care Homes Award 2023 Winner - North East England
Top 20 Care Homes Award 2022 Winner - North East England
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Caring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 finalist - Use of Tech
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreNot sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.
Read moreResidents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.
The Willows offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden and hair and beauty salon.
The CQC overall rating for The Willows is "Good".
The Willows offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Middlesbrough, Cleveland.
Yes, you can find more Care UK homes in these locations: