Welcome steady care services

Caring for the elderly

Providing a personal care service to the elderly and the sick, with experience & compassion, in the comfort of your home

Better Care, Better Experience

We offer not just better care, but a better experience. Person-centered care is the core of the services we provide at Steady Care Services, and our staff are trained and committed to meeting our aims and objectives

Serving with Exemplary Care

Serving Every Person Through Exemplary Care. To ensure that our service users’ needs and values are respected in matters of religion, culture, race or ethnic origin, sexual orientation and disabilities or impairments.

Companion & Compassion

We believe in Companion, Compassion & Maximum Care. Our care workers are here to help with everything from preparation of meals and cleaning to offering companionship and conversation.

We Offer The Following Benefits To Our Employees:

To achieve our desired outcome we aim to provide a tailored care service based around the needs of the individual adopting.

Are you a Carer? As our Health Care Assistant, you will receive industry leading training, great rates of pay and excellent support. If you’re looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients’ needs, we would love to hear from you.

We Take Care of Senior People Who Are Generally Alone

Dementia Care

If you or someone you know has been informed that they require a palliative service, we at Steady Care are here to help to support you at what can be an upsetting time.

Palliative Care

If you or someone you know has been informed that they require a palliative service, we at Steady Care are here to help to support you at what can be an upsetting time.

Supported Living

If you have a disability you may require support to be able to live in your own home. If your needs change the support you get can also be changed.

Frequently Asked Questions

Why choose care in your home?

Care at home is also referred to as homecare or domiciliary care. It is a term for the support provided in the home by Care Workers who assist someone with their daily life. Supporting people to remain at home helps them maintain personal independence, as well as contact with friends, family and the local community. Care at home can be flexible, for instance, initially you may only require an hour a week, perhaps later you will increase that to several hours a day, or night duties. You may choose to use the service just for a short while, from time to time or for the long term.

How will my safety and well-being be protected?

Steady Care Services leaves no stone unturned when recruiting our staff. It is vitally important to us that we recruit people with a genuine caring nature, that are honest and trustworthy with the right skills and experience to make excellent care workers. We also conduct values-based interviews with every candidate, before taking up both professional and character references. Before starting work, all staff are subject to a DBS check, previously known as a CRB or police check.

All Steady Care Services care workers undertake initial and ongoing training to make sure they are competent to provide care at home. We observe our care workers providing care, we follow up and investigate any incidents or issues that are reported, and we regularly meet with care workers to discuss their performance.

If ever you do not feel comfortable or entirely satisfied with a care worker, you simply need to call the office to let us know that you would prefer that they do not visit again. We will explore this further with you so that we can understand the problem and provide feedback to the care worker.

Are you required to register with a statutory regulator and if so, are you currently registered?

Yes, Steady Care Services is registered with the https://www.cqc.org.uk/provider/1-4499133593 – click the link to read about our registration and our most recent inspection report. https://www.cqc.org.uk/location/1-4516860887

Can I contact you during the day, outside office hours and in an emergency?

Yes, our office hours are Monday to Friday 9am to 5pm. Outside of these hours our office team operates an emergency on-call service for use by the existing service users and care workers only.

Do you also provide care services at the weekend and on Bank Holidays?

Yes, we provide care 365 days a year, 24 hours a day – although higher rates of charge do apply for weekends and Bank Holidays.

I reviewed one of my complex cases with Rebecca yesterday. Since taking over from the other agency, the POC has become stable, falls reduced to zero and clients have stopped calling out the emergency services. The client was full of complements for them and even went as far as describing the services he is receiving as "exceptional". A short note to thank your lovely Team for the care they gave my husband Micheal right up to the time of his death the Sunday before Last. Please extend my thanks to Lucy who always brought a smile to his face and Rita and James who were wonderful bedroom companions during his long hours of need through the nights. Thank you one and All,

Nduka

Local Authority

Dear, Happiness and Tabitha, a note to say thank you so much for all the care given to my Father during recent weeks. A very special thank you to Raj who has visited my dad 4 times each day for many weeks without fail. He has a smile and he is always Polite and helpful when he visits. It has been very reassuring to know how well my father has been cared for. With Kind Regards,

Lesley

Daughter

Dear All, I just wrote this note to thank you so much for the wonderful support you offered my Dad. Please tell Ray his care has been top dollar for Dad and I really appreciate him. I have been impressed with the way you have kept in touch on any concern, checked in to see if we are happy regularly and helped to assist whenever we might have any concern. Honestly i will recommend you without hesitation, you are an extremely professional and friendly company to work with. Thank you for having him there. Kindest Regards

Susan

Hello, Just wanted to give some feedback – I have found Steady Care to be very communicative, co-operative and good at joint working to solve issues. I feel able to pick up the phone to discuss service users and the phone is answered quickly by staff who know about the clients in detail. Steady Care is also proactive in asking for advice and joint visits. They have been particularly helpful in facilitating delivery of equipment when the client cannot open the door or answer the phone. Many thanks for your hard work,

Christine

Local Authority

I have worked with several clients who are supported by Steady Care. I have regularly contacted Steady Care to arrange joint visits with their carers to help with completing Occupational Therapy and moving and handling risk assessments. Rebecca and Tabitha are always extremely helpful and professional when discussing clients and arranging visits. Their communication is excellent and I am confident that I am given reliable and helpful information regarding their clients. This makes joint working with them very easy and of course is beneficial to the clients. Kind regards,

Liz

Local Authority

I take this opportunity to thank all the staff at Steady Care and in particular the carers themselves, the care and assistance that Dad has received over the last few months has been much appreciated and taken a real weight off our minds.Dear R, I have found Steady Care to be very meticulous in their reporting and recording, particularly R who knows everything there is to know about her clients when you ring with a query .

Peter

Son

It went well yesterday. Dad had an excellent wash he said so he felt fresh and was very pleased. It's a man that came and I think that's a good idea myself. Steady Care phoned me to follow up and I think that was a great move on their behalf. They are friendly and open to speak with in a way that suggests they want to get things right, so all credit to them for that ......that's a first in my experience of care agencies so far!Dear all, Thank you for looking after freasher (Keen) she sadly passed away 16.05.20. Your care and attention gave her something to look up to everyday and we know you enjoyed her stories about her life. Applauding your365 days a year.

Maalika

Local Authority

Nduka

Local Authority

Lesley

Daughter

Susan