To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

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Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Charlotte House

Snowy Fielder Waye, Isleworth, TW7 6AE


Summary

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Room availability

From the owner

Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia.

Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia.

The home has a relaxed atmosphere, and the team works closely with residents and their families to develop personalised care plans that take into account each person's experiences, interests and preferences. Care plans incorporate even the smallest details so that the care provided makes your loved one feel special.

All bedrooms at this modern facility are en-suite, and residents are welcome to bring their treasured personal items and to enjoy the attractive grounds and homely interiors.

From the manager

“I joined Care UK in 2017 because the organisation is known for delivering high quality older people’s care. Care UK is also very supportive to its colleagues – helping them to learn and progress. I’m a Registered General Nurse and have studied social care and management. I always aim to work with love and passion, and with a smile. I lead by example and believe in the importance of treating my team with dignity and respect. If I don’t know the answer to something, I will always find it out so that I can support families and colleagues as much as possible. I love making residents smile and fulfilling their wishes. Charlotte House feels like a true home from home. Residents and colleagues are like family and we strive to see the world through the eyes of the people we care for, and their families, so that we can enable them to have empowering and enjoyable experiences every day.”

— Elisabeta Carmen Surligeanu

Visit Charlotte House website

To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

Read more >


Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

  • Palliative and end of life care

    Care designed to provide quality support and comfort for people living with life-limiting conditions.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Adults under 65 years
  • Physical disabilities
  • Hearing impairment
  • Visual impairment
  • Mental health conditions
  • Dementia
  • Alzheimer's disease
  • Convalescent care

Features

  • 60 beds
  • 52 single bedrooms
  • 4 beds in double / twin rooms
  • 56 en-suite rooms
  • Purpose built, opened in 1996
  • Near public transport
  • Elevator
  • Wheelchair access
  • TV point in rooms
  • Grounds / gardens

Prices

From £1,783 per week

Verified by care provider

The final price will depend on your individual requirements - contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Good

Last assessment

25 Oct 2023

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well led
Good
Read the full Care Quality Commission report